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002. Center Manager Certification Program003. Center Training Officer Program004. Center Supervisor Program005. Executive Board Meeting006. Exhibit Hall Set-up007. Advanced Police Dispatching008. 9-1-1 Customer Service
015. Run for 9-1-1
019. Enhanced Caller Management020. Advanced Fire & EMS Dispatching021. Servicing Equally022. DSC Meeting023. ENP Roundtable024. Membership Meeting
033. Innovation Theater - The PSAP of the Future034. Innovation Theater - The Value of Public-Safety Location Intelligence035. Innovation Theater - California Dreaming036. Innovation Theater -Using Modern Cloud-Based Technology to Deliver Operational Resilience During Disaster Recovery037. Innovation Theater - Cloud-Based Call Handling038. Innovation Theater - Creating Life-Saving Connections
046. Picking & Promoting Your Next Middle Manager047. The Concept of the Virtual Dispatch Center048. Shots Fired049. Ice Cream Social
060. NENA Booth061. Innovation Theater - The Humans Are Coming062. Cybersecurity in the 9-1-1 Center063. Planning, Design, & Construction of Your PSAP
073. Innovation Theater - Exploring the Potential of Non-Voice Emergency Services74. Innovation Theater - Artificial Intelligenceto Support EMS075. Prize A-Palooza076. #SHOWUP077. Your Voice at the Federal Level078. Educating the Public About 9-1-1's Challenges
081. Canada's PSAPs & Their Transition to NG9-1-1
088. Women in 9-1-1 Reception089. Young Professionals Mixer090. Yoga for 9-1-1 Professionals091. Community Outreach During a Pandemic092. Mental-Health Collaboration093. NG9-1-1 Conformance Testing
102. Decor103. Board Photos
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